Wednesday, January 25, 2012

Flexmeter Wrist Guard Testimonial from Colorado

"These are the only wrist guards that I trust, and I will not ride without them."
Doug's Left Arm X-Ray

Doug's Right Arm X-Ray
Was great talking to you this afternoon! As discussed, I work for Vail 
Resorts with the on-mountain marketing team, both at Vail and at 
Beaver Creek. My team is on the snow every day interacting with 
hundreds of guests, and more importantly, doing lots of snowboarding. 
At your earliest convenience, please send me a link to a flexmeter 
proform, so that I can replace my old flexmeters, and continue 
to tell our guests that these wrist guards are simply the best.

These wrist guards really are amazing. Two years ago I had a bad wreck 
on my snowboard. I was actually wearing some other wrist guards at the 
time, still managed to fracture / dislocate both of my wrists. All it 
took to get me back on the snow was two titanium plates, 26 screws, 
lots of PT, and some determination. Almost two years later, I am still 
riding just as hard, 100+ days a season, with much thanks due to 
flexmeter wrist guards. These are the only wrist guards that I trust, 
and I will not ride without them.

What really makes the gloves so awesome for flexmeters is the super 
wide palm / hand area that allows the wrist guard to slide into the 
glove easily. The best way I can describe it is a super dexterous 
glove with fingers from a size M and hand area from a size XL. 

Also check out my sweet x- ray shots!

Thanks so much,
Looking forward to hearing back!

Doug A.
Vail and Beaver Creek, CO


If you are a snowboard instructor or snowboard professional ask about our Flexmeter Pro-Form!
Write me at

Order Flexmeter/Docmeter snowboard gloves with wrist guards built-in, Flexmeter wrist guards to wear under your gloves or mittens, and for skateboarding, and Azzpadz and BootyGuard Tailbone Protection,

See our videos showing snowboard protective gear, snowboard wrist guards, snowboard gloves with wrist guards, and tailbone protection, including Lauren's fall off the halfpipe wall at USASA Nationals, here!

Monday, January 23, 2012

Flexmeter Double Splint Gloves ordered from the Other Company


I am writing the email to request to purchase the Double Sided Flexmeter Snowboard Gloves in size large. I ordered a pair of these gloves from ___ last week in anticipation of my upcoming trip to Colorado for which I leave on Friday of this week. (i previously had seirus cranium gloves).

Needless to say, ___ sent me the single sided gloves instead. My initial conversation with ___ didn't even want to send me out the correct gloves the same 2 day fed ex for which I initially paid for to have the gloves in by me leaving for my trip. Two phone calls later and ___ offered me nothing more than the ability to return them since they did not have the double sided gloves in stock....saying they were on back order (even though they charged my amex, sent the single sided ones to me and gave me some half dumbfounded excuse 4 days prior to leaving on my trip leaving me without gloves. Some questionable "supervisor" almost mocked me when I asked to have the manager call me the next day.

Extremely poor customer service for a company, in my humble opinion who completely in the first place messed up the order. Needless to say probably will not be using that company again....and I would hate to have my product being distributed by this company or any representative of this company.

I rarely write about companies service but I felt that this probably needed to be addressed to the people who make/own the company who promote this product so they could see what a awful job ___ does with their product.

In summary, I really need a pair of these gloves (double sided flexmeter size large) prior to me snowboarding in colorado (my job doesn't give me the ability to have a broken wrist). If there was anyway I could purchase them from your company feel free to contact me.

JL, M.D.
Tampa, FL

Friday, January 20, 2012

Where i should put put my snowboard bindings? Q and A with Tom Buchanan

Snowboard Q and A with Tom Buchanan
"Snowboarding has come a long way from the olden days when a board was little more than a stiff piece of wood."

Q. i ride freestyle and i was just wondering where i should put put my bindings, equal length apart? more to my nose or more to my tail end? Thomas P.

Tom Buchanan, Okemo Resort
A. from Tom Buchanan:
Freestyle riders [snowboarders] generally like small flexible boards with a twin shape (so the nose and tail are the same size, and so that the board rides the same way in each direction). The generally favored binding position for a twin is equal distance from the center. That allows for easy spins in both directions and, comfortable switch riding for take-offs and landings.

A typical directional snowboard for all-mountain riding is designed to be ridden with a longer nose than tail, but also works well for basic freestyle.

The binding position is just part of the design. Board designers also play around with core materials, side-cut, and camber, all based around a targeted stance. The further you move the bindings from that targeted position, the weirder the sidecut, camber, and core will perform.

If you have a twin board, the binding position will be easy to set with an equal sized nose and tail. If you have an all-mountain board (the most common type of snowboard) it will typically have a longer nose than tail, and I suggest you stick to roughly whatever the manufacturer has established as the reference stance. On a directional snowboard you can push both bindings out or in a bit without adversely affecting the ride, but they should generally be moved together. There’s nothing inherently wrong with pushing your bindings all the way back, forward, or setting them asymmetrically, but that might give you a weird ride and is generally not recommended. A local shop will be happy to look at your board and offer a suggestion for the best binding position to suit your riding style and body size. If you really want to play around with binding placement, go ahead, but please understand it’ll change the way the board performs.

Snowboarding has come a long way from the olden days when a board was little more than a stiff piece of wood. The technology inside a modern snowboard is completely amazing, and that really lets us push the sport to new levels. For example, many advanced snowboards have a core made of different kinds of wood placed in very exacting patterns around the center and around the bindings, which provides engineered levels of energy absorption and pop. The sidecut is designed to make the board turn easily, but in some cases the sidecut is placed off-center from the midpoint of the board to really focus turning power. And new hybrid camber boards use camber or reverse camber shapes based on the intended binding placement.

If you are interested in how snowboards are made, and you happen to be near Burlington, Vermont, Burton offers tours of their prototype shop on Tuesdays and Thursdays. It’s a great tour that’ll really give you a sense of what it takes to make the world’s best snowboards. The proto shop is called Craig’s, in honor of pioneering snowboarder Craig Kelly, and is profiled on a Burton page here.  There is a video on the top of the page about Craig Kelly, and then the video shows what’s up inside the proto shop. (Editor's note, see a short video of the Burton Flagship Store and more here on SnowboardSecrets.TV (3rd video from the bottom) Burton Snowboard Museum, Flagship Store, and the Dogs of Burton, VT)

If you’re wondering what binding set-up the designers have in mind for your board, or how it will ride with a weird binding placement, you can always call the manufacturer directly. Their numbers are pretty easy to find on the internet, and most snowboard companies like to chat with the riders who are shredding their boards. Burton, the company that sells more boards than any other, has a toll free Rider Services phone line at: 800-881-3138.

If you still have questions, stop by your local shop or contact the manufacturer of your board directly. Then, go out and ride!
* * *
Tom Buchanan is an instructor and staff trainer at the Jackson Gore base of Okemo Mountain Resort in Ludlow, Vermont. He teaches group and private lessons for all age riders. In the summertime he guides and teaches fly fishing for Orvis in Manchester, Vermont. He taught skydiving for 25 years and is the author of “JUMP! Skydiving made Fun and Easy” published by McGraw-Hill.

Tom Buchanan
PO Box 261
Londonderry, VT 05148
802-824-4243  (Legacy)
802.451.6097   (Mobile)

Don't get a broken wrist snowboarding!. Snowboard gloves with wrist guards designed by a doctor, built in! Help prevent snowboarder broken wrists!

Want to know more about snowboarding? Snowboard Life Videos on www.SnowboardSecrets.TV.
And read about snowboarding and see pictures of your favorite athletes including Travis Rice, Shaun White, Andy Finch, Danny Kass, Gretchen Bleiler, The Dingo, Hannah Teter, Lucas Magoon, Tara Dakides, Danny Davis, Keir Dillon, Janne Korpe, Jeremy Jones, Forest Bailey, Kelly Clark, Kevin Pearce, Lindsey Jacobellis, and MORE! on

Snowboard News on www.SnowboardNews.TV!

Fun snowboarders, skiers, and people around age 50 and up at www.Twifties.TV 


Friday, January 13, 2012

Leg Pain While Snowboarding Q and A with Tom Buchanan

Tom Buchanan, Okemo Resort

Question from Reader Chris
January 2011
hey well i have a question im not sure you can help with but i appreciate any an all advice. i had a old set up a burton royal board an k2 bindings its what i learned on an it was good .i had it for roughly 4 years i recently upgraded to a lib tech banana magic board with burton malativa bindings.....i understood the setup would need adjusting however after rougly 2 runs down the mountain my back left thigh into my knee was beyond pain. it feel like the worst cramp i have ever felt in my life .it starts in my lower thigh an hits my knee it feels all muscle no joint or bone pain from bearing my weight. i tried to widen my stance an played with my bindings it got better but never felt ok  i understand some level of this is conditioning an muscle fatigue . i dont know what to do also my right (front foot) was getting sharp pressure point pain i think my boot is to big honestly because i feel like the foot is able to move around to much inside the boot but the heel is secure .im at a loss an would appreciate any help/advice thank you

Answer and Ideas from Snowboard Instructor Tom Buchanan and His Crew at Okemo
Hey Chris:
Lauren Traub Teton (at sent me your email with a request that I offer some thoughts about what might be causing your leg pain.
I am a snowboard instructor and staff trainer at Okemo in Vermont, and have been teaching for 10 years. I actually used your question as the foundation of a training session this week, which got some of our staff thinking about different ways to assess equipment and movements. So, thanks for giving my morning session some direction!

While it’s not possible to provide a definitive solution to your leg pain without looking at your equipment and seeing you ride, I can give you some things to think about. My general impression is that the problem is probably related to your riding style rather than the equipment itself, but the way your gear is set-up might be contributing. 

It would help to know how many days you have been riding this season, what your stance width and angles are, and how you are using your body to turn the board. Absent that detail, I suggest you place your bindings at the reference positions on the board (probably the centered screw holes), and then use duck angles of about 9 and -9. That’s a pretty good start point, and from there you can change things up as needed.
A duck stance is sweet because it helps center your hips and allows you to easily move your center of mass from edge to edge while remaining balanced with hips and shoulders over the board. The duck stance also helps in using your ankles to efficiently pressure the board, and to ride with small muscles in a relaxed body position. 

Often we see people riding in an old-school skateboard or surf style with twisted hips while leaning back toward the tail, and then kicking the board around with the back foot. That’s most visible while riding on the toe edge and is easily spotted because the riders back arm ends up over the toe edge. Twisting and tail lean is usually aggravated by bending at the waist. That riding style tends to place a whole lot of pressure on the backleg just above the knee, and it often twists or torques the front foot causing pain to the side of the shin. It may be your old set-up allowed you to get away with that, but the new set-up with reverse camber has reduced your feeling of stability which is increasing big-muscle torque. If that’s the case, the solution would be getting centered on the board in a neutral reference stance, then using gentler movements to turn the board.
You also mentioned that your boots might be too big, which could reduce foot control and thus require big muscle movements when smaller movements would be more efficient.

Finally, as a super-long-shot, there may be a canting issue with the Burton binding on the banana board. If the camber of the board is opposed to the cant of the bindings it may create a weird pressure dynamic. I think your bindings have a removable canting bed, so that might be something to look at, but honestly, I think that's a pretty big reach. I checked with Burton to learn a bit more about their canting system and they say it's just a couple of degrees and it relieves pressure because the knee can bend as it was designed, and that in any event when the rider is on a board the camber/reverse camber flattens so the type of camber shouldn't matter. Burton says they haven't heard of a leg pain issue associated with the canting in the Malavita binding. Of course the canting is foot specific, so if the right foot is in the left binding (and vice-versa), it might create a problem.

The overall pain issue sounds sudden and extreme, and that leaves me a bit puzzled. I'm wondering if you rode at all this year before switching to the Banana Magic board and the Malavita bindings, or if you just started your season with the new gear. I hate my first day of riding because there is always some kind of pain, and my riding generally stinks. Plus I'm usually on new gear so I'm confused and struggling to find a comfortable stance. My solution is to just ride and deal with the general fatigue, while working on riding movements to improve my position on the board and reduce torque. I’ve felt shin pain on the front foot a few times at the beginning of the season, and usually handled it by shifting that binding angle a bit more toward the nose. This year I actually did the opposite and shifted the back binding toward the tail hoping it would help me stay centered on the board, and not try to cheat the turns by torqueing my body. Being able to ride centered really helps as a foundation from which to move through and around. The muscle fatigue and small pains go away after a few days of riding as my body adjusts to being on the board.

In any event, I'm guessing your problem is primarily a rider issue, rather than an equipment issue, and that a couple of hours with an instructor would sort it out. Most major resorts have instructors that can identify and address issues like this, but of course not all instructors are created equal. Naturally I'd suggest a private lesson, but if cost is a concern upper level group lessons don't usually have many people in them, and if you let the resort know that you are looking for an experienced instructor who can sort out a technical problem you’ll get a good hook-up. If that's too much of a mouthful, simply asking for an AASI certified level 2 or level 3 instructor will get a qualified instructor who can think in tech-terms.
I hope this helps. Snowboarding shouldn’t hurt, and while there may be some fatigue and minor pains on the first day of the season, it sounds like your situation is more extreme. The gear you have is top notch, so I hope you can adjust your riding style to reduce those weird pressures and make it fun and easy.

Tom Buchanan
Tom Buchanan is an instructor and staff trainer at the Jackson Gore base of Okemo Mountain Resort in Ludlow, Vermont. He teaches group and private lessons for all age riders. In the summertime he guides and teaches fly fishing for Orvis in Manchester, Vermont. He taught skydiving for 25 years and is the author of “JUMP! Skydiving made Fun and Easy” published by McGraw-Hill.

Tom Buchanan
PO Box 261
Londonderry, VT 05148
802-824-4243  (Legacy)
802.451.6097   (Mobile)
See Tom Weiss on his Burton Malavita riding the Park from Top to Bottom at Mountain Creek, Vernon, NJ.

Monday, January 9, 2012

Flexmeter Snowboard Wrist Guards - More Letters from Customers

see the video of Flexmeter FAQs here!

"If i would have just read your info and purchased a pair of Flexmeter Gloves  from day one it would have saved me two years of pain and over 80 k in medical bills."
Gino Campagnolo, State College Pa
Dec. 11, 2011

"I've bought and tried all the other brand wrist guard gloves that I know are out there and the ones you sell are definitely the best ones by far."
Marc,  Feb. 27. 2012

Order Flexmeter/Docmeter Snowboard Wrist Guards and Sport Wrist Guards at!

More letters from Flexmeter customers here, in this blog, February 22, 2011. Scroll down below the article of Lauren working on 180s at Switch Academy, Mountain Creek, NJ.
Flexmeter Wrist Guards, and Gloves with Wrist Guards built-in are designed by a doctor and proven to reduce snowboard wrist injuries. Lauren from is the US importer and distributor. She receives many letters like these from customers and people who wish they had been wearing Flexmeters!


Letters from Flexmeter Snowboard Wrist Guard and Glove Customers

February 27, 2012
Hi Lauren,
I just spoke with you on the phone. It was nice talking to you. 
I've ordered the double sided wrist guards and the double sided gloves for myself from you in the past.
I've ordered another pair of gloves for a friend. And now, another one for another friend. I may have a few more friends interested in the gloves.
I've bought and tried all the other brand wrist guard gloves that I know are out there and the ones you sell are definitely the best ones by far.
Please don't forgot to include a medium size Azzpads with my glove order.

Feb 9, 2012
Hi Lauren,

Wanted to send you a quick note to say thanks for hooking me up with all the gear.
My girlfriend and I love the gloves and the butt protection. We've been going snowboarding almost every weekend and are having so much more fun! We've had many falls and so far no major injuries. Absolutely love the gear.
Hope you're well.

Jan. 9, 2011
Hi Lauren,

Thanks for your very informative website !!

i unfortuntaly broke / fractured my right wrist at Copper Mountain on New Year's ; really silly fall !!  I was wearing pair of  'short' wristguards but fell on top of wrist / Arm and the wrist guard actually made it worse ..

anyway , planning to be back in 6 weeks and looking at the flexmeter gloves v/s wrist guards ...

Do you maybe have recommendation which one would give better protection ? ..  I'm thinking that the wristguards would be litlle too big to fit under my current gloves and would be nice not to have to strap on guards separately; so leaning towards the  'build in' / glove ..

Please let me know :-) // Torge       

Torge, what kind of wrist guards were you wearing?

Hi Lauren,

thanks for quick reply :-) ... i was wearing Dakine wrist guards which 'safed my wrist' many times before but they are  just not 'designed' for this scenario / fall ...  i hit some ice and actullly slammed backwards with entire body weight on top of the wrist; the guards have a bend, hard plastic splint on bottom ..  it was such a silly / preventable fall as well!

reading through your website these are surely not ideal though and the double protection glove is likle way to go ; especially since i do not want to call it a season yet ;-)..     // T

Jan. 9, 2011
Hi Lauren.
You probably won't remember but you helped me a couple of seasons ago with some Flexmeter gloves and guards.  I live in Toronto, Canada and, at the time, our family was getting ready for a ski trip in Quebec.  I wanted wrist guards for the trip but, at the time, you were already out of stock of the medium guards for the season but recommended the gloves to me which have worked great.
My 13 year-old son just started snowboarding this past weekend.  In the order that I placed a couple of seasons ago, I included a pair of small wrist guards in anticipation of my son starting it up in the future.  I'm pretty sure they fit him when I first got them but, unfortunately, it appears that they are now too small for his hands (he could not comfortably velcro the strap that runs across the palm).  I had him wear his guards this weekend even though they were a bit small but I let him try my gloves at the end of the day and, not suprisingly, he is now begging me to get him a pair too.
John Y.


Order Flexmeter/Docmeter Snowboard Wrist Guards and Sport Wrist Guards at!

Dec. 15, 2011 
Yes, thank you for the email. Despite my efforts to get him to get some wristguards (I even sent him the linK). No luck!
So, please go ahead and send my original order of Flexmeter Gloves with DOUBLE wrist protection (palm and dorsal side)  and the Azzpad.
via FedEx two day if possible.
Thanks for you extraordinary customer service!
> Hi Lauren ,
> I see you have a new glove do you have it in stock in Lg ? if so  I would
> like to order one set  in Lg . I have also sent my wife's best friend your
> info i think they are planning to get wrist protection for their boys they
> are starting this year ..
> FYI .... I had surgery two weeks ago and it looks like I'm getting better
> .I had the hardware taken out  and working to get into the snow in three
> weeks . I was reactive to the implant and the Dr's are scared !!! I have
> tons of info for anyone with questions. I am going to NYU Medical center
> in Jan to see if i can be a research candidate . I went to Johns Hopkins
> and they sent me to NYU .. Lots to tell . it all end with "If i would have
> just read your info and purchased a pair of Flexmeter Gloves  form day one
> it would have saved me two years of pain and over 80 k in medical bills.
> Gino Campagnolo
> State College Pa
Jan. 21, 2010
Dear Lauren,
     My son Jake is an avid snowboarder and a very active kid in general. He is almost eighteen years old and has broken nine bones in his life so far. However, he has been wearing flexmeter wrist protecting gloves for about five, maybe six years now and has never and I repeat never had a wrist problem since wearing them. He will sometime do a jump as high as thirty to thirty five feet and has at times taken falls and never hurt his wrists. He is amazed at the protection the flexmeters give him. It has really made a difference in how he feels when he snowboards. He just feels better when he wears them. Also, dealing with your company has been a real pleasure. We feel that someone really cares about the safety of snowboarders and skiers in general and the service has been amazing! Thanks for all of your help.

Billy W

 Dec. 14, 2010
Hi Lauren,

I ordered Flexmeters from you a couple of years ago and would like to try the gloves with palm and dorsal protection. Can I order a pair of large ones?

Brit D
Houston, TX
Dec. 11, 2010
Thanks Lauren!!!!!!! You rock! Great customer service from you. Please forward to your supervisor with my compliments!
Order Flexmeter/Docmeter Snowboard Wrist Guards and Sport Wrist Guards at!